Support
We typically respond within a few hours.
Common Questions
I paid but my plays are still locked.
Hard refresh the page (Ctrl+Shift+R on desktop, pull down on mobile). If that doesn't work, sign out and sign back in. Still stuck? Send us a message above.
How do I cancel my subscription?
Click the Manage link at the top of the page while logged in. That opens your billing portal where you can cancel anytime. Your access continues until the end of the current billing period.
What does the grade mean?
Each prop is graded from the player's last 10 game hit rate, recent average vs the current line, and matchup context. We only put the top grades — A+, A, and B+ — on the board, because those are the ones that beat the market price on our settled results. Weaker grades and structural traps (like over-shaded props) are filtered out before you see them. A+ means the data most strongly supports the pick.
When do new plays appear?
Live odds refresh every minute. Player stat grades update every 4 hours. The board shows games starting within the next 18 hours so the slate refreshes each morning.
When do results get settled?
Results are checked at 9am, 12pm, 3pm, 6pm, 9pm, and midnight ET. Most plays settle the same night after games finish.
Is this a gambling service?
No. AlphaLine Pro provides data analysis only. We do not accept wagers or facilitate betting. You must comply with all local laws regarding sports betting.